Welcome to Fitastic! We are committed to delivering your fitness essentials promptly and securely. Please read our shipping and delivery policy carefully to understand our processes and guidelines.

Shipping Locations

• We deliver to all major cities and towns across India.

• Delivery is currently unavailable for international orders.

Shipping Charges

• Free Shipping: Available on all orders above ₹999.

• Standard Shipping Fee: A flat charge of ₹60 will apply to orders below ₹999.

Order Processing Time

• Orders are processed within 1-2 business days of placement.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeframes

• Metro Cities: 3-5 business days.

• Non-Metro Cities and Remote Areas: 5-7 business days.

Note: Delivery timelines are indicative and may vary due to unforeseen circumstances like weather conditions, courier delays, or logistical issues.

Order Tracking

• Once your order is shipped, you will receive an email or SMS with the tracking details.

• You can track your order using the link provided or by visiting the courier partner’s website.

Delivery Partners

• We collaborate with reliable courier services to ensure timely and safe delivery of your orders.

Failed Deliveries

• If delivery attempts fail due to an incorrect address or unavailability of the recipient, the package will be returned to our warehouse. Re-delivery will be initiated upon confirmation from the customer. Additional shipping charges may apply.

Damaged or Missing Items

• Please inspect your package upon delivery. If you notice any damage or missing items, contact us at support@fitastic.in within 48 hours of receipt with your order details and photographic evidence.

Contact Us

For any shipping-related inquiries, feel free to reach out to us:

• Email: support@fitastic.in

• Phone: +91-9953166755 (Available Mon-Sat, 10 AM – 6 PM)

Thank you for choosing Fitastic. We’re excited to be part of your fitness journey!