Welcome to Fitastic, a brand of Kay Ess International, located at Chander Vihar, Nilothi Extn., New Delhi. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you interact with our website.

1. Information We Collect

1.1. Personal Information
When you place an order, register on our website, or contact us, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information

1.2. Non-Personal Information
We also collect non-personal information such as:

• Browser type and version
• Device type and operating system
• IP address
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

2.1. To Process Transactions

• Fulfill orders and deliver products.
• Communicate about order status or address queries.

2.2. For Customer Support

• Respond to inquiries or resolve complaints.

2.3. To Improve Our Services

• Enhance website functionality and user experience.
• Analyze customer preferences for personalized offerings.

2.4. Marketing Communications

• Send promotional offers, newsletters, and updates (only with your consent).
• You may opt out at any time by clicking the unsubscribe link in our emails.

3. Data Protection and Security

3.1. Secure Transactions
We use industry-standard encryption to protect your payment information during transactions.

3.2. Data Storage
Your data is stored securely on our servers and is accessible only to authorized personnel.

3.3. Sharing of Information
We do not sell, trade, or share your personal information with third parties, except:

• When required by law.
• To trusted service providers (e.g., payment gateways, shipping companies) who assist in fulfilling your orders.

4. Cookies and Tracking Technologies

4.1. What Are Cookies?
Cookies are small text files stored on your device to enhance your browsing experience.

4.2. How We Use Cookies

• Remember your preferences and shopping cart contents.
• Collect website usage data for analytics.

4.3. Managing Cookies
You can manage or disable cookies via your browser settings. However, some website features may not function properly without cookies.

5. Third-Party Links

Our website may contain links to third-party websites. Fitastic is not responsible for the privacy practices or content of these websites.

6. Your Rights

6.1. Access and Update
You can request access to or update your personal information at any time by contacting us.

6.2. Data Deletion
You can request the deletion of your personal data unless it is required for legal or transactional purposes.

6.3. Opt-Out
You may opt out of marketing communications by unsubscribing or contacting us directly.

7. Policy Updates

Fitastic reserves the right to update this privacy policy at any time. Changes will be posted on this page, and the “last updated” date will be revised accordingly.

8. Contact Us

If you have questions about this privacy policy or your personal information, please contact us:

• Phone: +91 995 316 6755
• Email: sipperandshaker@gmail.com

Thank you for trusting Fitastic. We are committed to safeguarding your privacy and providing a secure shopping experience.